Password Format Terminology
Depending on the corporate policies, a strong password may be needed, which requires the user to enter a certain number of characters, numbers, and upper- and/or lowercase letters in the password.
Tip
Administrators can change the password format from .
The format requirements display in the Information Message when entering a new password with initial login or when resetting the password. These requirements can be set up in any order in the password.
Depending on the page displayed, the following fields may be available. Click on the link to navigate to the description.
Special Character
Special characters are those characters on the keyboard that are not letters or numbers.
Uppercase Characters
Uppercase letters on the keyboard are accessed using the SHIFT key; capital letters, such as A, B, or C.
Lowercase Characters
Letters on the keyboard that are accessed without using the SHIFT key; lowercase letters, such as a, b, or c.
Numeric Characters
Number values such as 0, 1, 2, or 3.
Passwords are Case Sensitive
This means that the system differentiates between an uppercase letter and a lowercase letter. So if your password is "NewUser" but you enter "newuser", you would get an error message that the password is invalid.